I want to say a few quick words about resume preparation this morning. I am helping a friend put his resume together. We created one last year and he used it to find a position right away. Lately he has become dissatisfied with the new company and wants to move on to something new. What I thought would be a quick rewrite has become more of a challenge. He sent me his accomplishments for his first year on the job but they were very vague. Here are a few of his statements and the questions that I asked him to answer before we get started:
1. Made the transition of the Linden, NJ service area a smooth process. What does that mean? What did it involve? How many people were involved? What role did you play and what was the result?
2. Learned the new MODE System. Why is this important and how does it help? What is it and how/where do you fit in? What does MODE stand for?
3. Worked with assigned customers. How many customers do you have? Are they all over the country? What does “worked” mean?
4. Use the HIS System proficiently. What’s the actual name for the HIS system and what does it do? What does proficiently mean?
5. Assist sales rep with their service needs. How many sales reps do you deal with and where are they? What are their needs?
When you get down to writing your resume and can’t come up with anything specific, ask yourself some of these same questions to get specific, measurable accomplishments. Write out the wording for acronyms. Ask yourself this, “What did this job task result in?” That should help you get started.
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